#7 – DHL: Towards Net-Zero Logistics

Illustrated Purpose Statements From Around the World

Illustrated Purpose Statements From Around the World

“Connecting people, improving lives”

by DHL, the Bonn-based global logistics leader operating in over 220 countries and territories.

Founded in 1969 in San Francisco and now headquartered in Bonn, Germany, DHL has evolved from a pioneering courier service into the world’s leading logistics company.

With a workforce exceeding 600,000 employees, DHL delivers more than 1.7 billion parcels annually, generating revenues of approximately €84 billion in 2024.

DHL’s purpose — “Connecting people, improving lives” — serves as the guiding principle behind its expansive operations.

This commitment is evident in initiatives like the GoGreen program, aiming for net-zero logistics emissions by 2050, and the deployment of electric delivery vehicles to reduce environmental impact.

Beyond logistics, DHL’s purpose manifests in community engagement efforts: the Operation Cookie/Hometown Heroes campaign, has delivered over 85,000 boxes of cookies to U.S. military personnel and first responders, bringing comfort and a taste of home to those serving abroad.

DHL shows how a clearly defined purpose drives both operational excellence and meaningful societal impact, reinforcing its position as a purpose-driven organization in the global logistics landscape.