#33 – ABM: The Quiet Power of Care

“To take care of the people, spaces, and places that are important to you.”

This is the purpose statement of ABM Industries, the U.S.-based facility services company founded in 1909 in San Francisco by Morris Rosenberg.

With more than 130,000 employees and over $8 billion in revenue, ABM operates in 350+ offices and across various countries. It offers integrated solutions in cleaning, engineering, parking, energy, HVAC, and more, across airports, schools, hospitals, data centers, and corporate campuses.

Its purpose is simple yet powerful: care.

Not just for places, but for the people who live, work, heal, and learn in them.

From sterile hospital rooms to crowded terminals, ABM’s work is mostly invisible, yet essential.

They don’t just “maintain” buildings. They enable everyday life to function smoothly, safely, and sustainably.

ABM has also embedded environmental priorities into its strategy.

It offers energy performance contracting, helps clients reduce carbon footprints, and supports renewable energy installations, showing how a facility services giant can help move the needle on climate and resilience.

Purpose for ABM is not about spotlight, it’s about trust, consistency, and unseen impact. Taking care of places might sound operational. But doing it at scale, with intention, makes it cultural.

Because when spaces are well cared for, people feel seen, and society works better.

Luca Leonardini

The Business Innovation Architect

http://www.lucaleonardini.com
Previous
Previous

A Purposeful Decade in the Making

Next
Next

#32 – Campbell’s: Convenient Doesn’t Mean Harmless